Terms & Conditions
for the Chocolate Experiences
- Registration is required
- Bookings are binding upon receipt of the booking confirmation
- The age requirements are binding. If the age categories are not met, the experience cannot take place
- Bookings for persons with allergies as well as mentally or physically impaired persons must be made by phone or via e-mail correspondence
- Please note the certain locations are not suitable for persons with reduced mobility.
- The number of participants is binding. Changes to the group size must be communicated in good time and confirmed by Läderach in order to be accepted.· For cancellations fewer than three working days before the experience, Läderach may charge half of the booking cost.
- In case of non-attendance, the total cost shall be charged.
- Please note that payment types depend on the location. The Chocolate Experience in Ennenda is payable in cash only.
On the experience day
- The duration of the experiences is given in the booking confirmation. Depending on the group size, this may vary slightly. Please let staff know if you have a subsequent appointment.
- The hygiene and safety regulations must be observed.
- At the Ennenda and Dillenburg Chocolate Experience, guests must have identification (ID card/passport/driving licence).
- Läderach accepts no liability for items left in the cloakroom.
- Visitors are liable to Läderach for damages and losses.
These general conditions shall apply to all experiences.
Offer and conclusion of contract
- By clicking the [book now] button, the customer makes a binding booking for one of the listed experiences. The customer cannot change the booking once it has been made.
- As soon as the booking is received, Läderach Chocolate Experience shall confirm receipt of the booking by e-mail.
- The prices quoted on the Experiences page include statutory VAT and other price components and are quoted in Swiss francs (CHF) and Euro (EUR).
- The prices for the experiences offered shown on the date on which the customer books the experience shall apply. The prices are binding until the order is confirmed by Läderach Chocolate Experience or for the period specified in the order confirmation.
- Prices are subject to change due to taxes, duties and fees.
- Payment terms Payment shall be made at the location.